Boiler Repair Service for Newcastle and the North East

The boiler repair specialist for Newcastle, North Tyneside, Gateshead, South Tyneside, Northumberland, Wearside and Durham

Down right curve
Picture of temperature display on a gas boiler

We get central heating systems and boilers working

Welcome to North East Gas, the region’s fastest-growing, most highly rated family-run central heating, boiler and gas services firm.

Our Gas Safe registered heating engineers carry out emergency boiler repairs for homeowners, landlords, and business owners across the North East from our base in Newcastle upon Tyne.

If you have a broken boiler and you’re not getting the heat and hot water you need, give our emergency boiler repair team a call.

On most boiler repair visits, we can get your central heating system up and running using the parts in our vans. On the rare occasions we don’t have the parts needed for repair, we’ll do our best to find a temporary solution to keep your family warm and comfortable.

The most common repairs why our boiler repair service team are called out for are:

  • Faulty pipework and water leakage
  • Broken thermostat controls
  • Boiler kettling (banging/whistling noises)
  • Lack of hot water in the property
  • Faulty pumps, valves and burners
  • Boiler ignition problems
  • Display panel error codes

For immediate attention and for the most competitively priced service in the North East, please call us on 07825 663350.

Please note that we make a small call-out charge on every boiler repair job. For details, please get in touch with us.


Broken boiler? Call our boiler repair team for immediate attention

Boiler breakdowns fixed across the North East including Newcastle upon Tyne, North Shields, Whitley Bay, South Shields, Houghton le Spring and beyond.

Gas Safe Register seal of accreditation

Diagnose your boiler's problem

From burst pipes to a lack of hot water, the heating engineer we send will quickly and accurately find out what's wrong with your boiler

Tool used in boiler repair, servicing and installation

Present you with a quote

We then present you with a fixed price quote for repairing your central heating. No hidden costs, no nasty surprises on your invoice

Team of gas boiler engineers

Get your boiler working again

We get the work completed in quick time. From calling us out to getting your boiler working again, no one is faster than North East Gas

Up right curve
Temperature control knob on a gas heating radiator

North East Gas Boiler Repairs FAQ

It’s very rare when we can’t fix a boiler. However, sometimes, the cost of repair is too high for customers and they make the decision that it’s now time to invest in a new heating system for their home.

We are central heating installation experts. Our new boiler installation teams work across the North East every day fitting the right boilers for our customer’s homes.

When it comes to boiler replacements, you’re never short of choice. Talk to our boiler engineers about your home and your heating and hot water needs. We’ll provide you with the most competitive quote possible on a suitable system for your home from the UK’s leading manufacturers of central heating systems and boilers.

If you do need a new boiler, our heating engineers can help find the right boiler for your home and heating needs. Please get in touch with us for more information.

We aim to get our emergency boiler repair engineer out to your home within 2 working hours.

If for any reason, we think that we will need longer, we’ll let you know straight away when you get in touch with us.

Many homeowners understandably consider booking annual boiler service inspections when something’s gone wrong with their central heating.

Ask our boiler repair specialist for more information on our boiler servicing options when they visit you.

We do make a fair charge for call outs to cover our time and travelling expenses.

Although the NCAss gas safety checklist is not within the remit of your mobile gas safety check service, please do talk to your North East Gas engineer about the checklist when we’re there with you.

Can you work with me if I operate from a gazebo?

Yes. However, as you know, gazebo traders equipment is exceptionally high risk in comparison to equipment in a mobile catering vehicle because they are disconnected regularly.

Depending on your engineer’s assessment when we visit, we may only be able to provide you with 6 months’ certification.

Yes. We work extensively with landlords and business owners in Newcastle upon Tyne and the greater North East area.

Please click for more information on our landlord gas safety certificate service. For business owners, please click for more on our commercial gas safety certificate service.

What our customers think

Nafis BrojerdianNafis Brojerdian
13:27 08 Jan 22
Used for a boiler service. All our questions were answered and we were given honest and professional advice. Will be using this company again and highly recommend it to others.
Adam LincolnAdam Lincoln
13:25 06 Dec 21
Great service. Little confused by the type of cooker I purchased being and electricity and gas mix. Called the company quick response same day appointment and quick install. All the relevant certificates completed. Price was higher than quoted however this was more than fair as I was shown why and was able to understand I didn't feel like it was an extra cost for the sake of it which seems more common these days.Overall great service would use again without looking around due to the efficiency in which this was done and would definitely recommend
Hayley VaughanHayley Vaughan
13:16 09 Nov 21
Really impressed with the service provided! Called out on Monday as we had no heating or hot water, issue was quickly identified and a new boiler was fitted the following day. The guys were quick, tidy, and equipment was fitted to a high standard. Highly recommend!!!
Daniel ParsonsDaniel Parsons
14:56 20 Oct 21
I used North East Gas about 6 months ago to fix my boiler that had an issue with a part that had reached its end of life. The engineer is highly professional, honest in his appraisal of the faults and always recommends the most cost effective solution. His charges are highly competitive in comparison to other similar companies and genuinely only charges for what is needed.Boiler started showing signs of failure about a week ago and booked North East Gas to have a look at it. Inspection was carried out yesterday and we discussed the best course of action. Due to the age of the boiler (13 years old) and the size of the issue a new boiler was recommended. The new boiler was fitted this morning, less than 24 hours after inspecting the initial fault. The installation process was seamless and took about 4hrs. I received contact updates on the progress and at the end had a comprehensive run through of the new boiler. The installation and warranty was registered with the manufacturer (Baxi) so I didn't have any of that hassle. I am extremely impressed with the timely, professional and helpful service provided and highly recommend North East Gas to everyone!
Ryan LowtherRyan Lowther
13:44 25 Sep 21
Urgently needed a repair for a broken boiler that was unused for a long time. Came promptly to take a detailed look and provided excellent suggestions. Installed a brand new boiler as it was not worth to repair the old one, with the job being done professionally. Definitely recommend for simple jobs or a full installation of a new boiler. Thanks for the quick help and I can now have a peace of mind with my new boiler.

Get in touch with North East Gas to get your boiler up & running again

North East Gas Boiler Repair Van
Down right curve